RETURNS AND EXCHANGES POLICY

We hope you love your Objects of a Muse piece. Each of our journal covers is made to order and individually prepared after your order is placed. We understand, however, that sometimes a piece may not be quite right for you.

RETURNS

We accept returns on eligible items within 14 days of deliver, including our standing made-to-order journals. To qualify, items must be unused, in their original condition, and returned with their original packaging and accessories. To initiate a return, please contact us within 14 days of delivery by sending an email to contact@objectsofamuse.com.

Once approved, items must be shipped back within 14 days of the return authorization. We do not offer direct exchanges. If you prefer a different size, color, or style, you may return an eligible item and place a new order.

PERSONALIZED AND ATELIER REQUESTS

Monogrammed, personalized, and atelier-request pieces are final sale and cannot be returned or exchanged. This includes items created with customer-requested modifications outside the standard options offered on our website.

RETURN SHIPPING

Customers are responsible for return shipping costs unless an item arrives damaged, defective, or incorrect. We recommend using a trackable shipping method, as we are not responsible for returns lost in transit. Once your return is received and inspected, approved refunds will be issued to the original payment method. Original shipping charges are non-refundable unless otherwise required by law.

ORDER CANCELLATIONS

Cancellation and modification requests must be submitted within 24-hours of purchase. As production may begin shortly after an order is placed, requests cannot be guaranteed once production has started. Monogrammed or atelier-requests cannot be canceled once personalization or customization has begun.

HANDMADE & NATURAL VARIATIONS

Objects of a Muse pieces are individually made and may incorporate natural materials, including genuine leather. Leather naturally varies in grain, texture, color, markings, creasing, and other characteristics. Embossed leathers may also vary slightly in pattern placement from one piece to another. Because each piece is individually made, slight variations in stitching, finishing, dimensions, or appearance may occur. These natural and handmade variations are part of the individual character of each piece and are not considered defects. Colors may also appear slightly different depending on lighting, photography, and individual screen settings.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If your order arrives damaged, has a manufacturing defect, or you receive an incorrect item, please contact us as soon as reasonably possible after delivery. Please include your order number, a description of the issue, and clear photographs of the item and, where relevant, its packaging. Once reviewed, we will work with you toward an appropriate resolution, which may include a replacement, repair, store credit, or refund depending on the circumstances and product availability.

SALE ITEMS

Unless specifically marked Final Sale, sale items are subject to the same return eligibility requirements described above. Items marked Final Sale cannot be returned or exchanged except where required by applicable law.

CONTACT

For questions or to request a return, please contact Objects of a Muse using the contact form or send an email to contact@objectsofamuse.com. Please include your order number when contacting us about an existing purchase.