REFUNDS AND EXCHANGES
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Last Updated: October 4, 2026
We hope you love your Objects of a Muse piece. Each of our journal covers is made to order and individually prepared after your order is placed.
We understand, however, that sometimes a piece may not be quite right for you.
RETURNS
We accept eligible returns requested within 14 days of delivery. Although our journal covers are made to order, non-monogrammed pieces are only eligible for return within this period. To be eligible for a return, your item must be:
Unused and in its original condition
Free from marks, stains, scratches, odors, or signs of wear
Returned with its original packaging and any included accessories
Accompanied by proof of purchase
To request a return, please contact us using the contact information provided on our website within 14 days of receiving your order. Please do not send a return without first contacting us.
Please review the following policy before making your purchase:
MONOGRAMMED, PERSONALIZED & CUSTOM ITEMS
Items that have been monogrammed, personalized, or customized specifically for you are final sale and cannot be returned or exchanged. This includes pieces made with customer-requested modifications outside of the standard options offered on our website. This does not affect your rights if an item arrives damaged, defective, or different from what you ordered.
RETURN SHIPPING
Unless an item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs. Original shipping charges are non-refundable unless the return is the result of an error by Objects of a Muse or otherwise required by applicable law. We recommend using a trackable shipping method when returning an item. Objects of a Muse is not responsible for return packages lost in transit.
REFUNDS
Once your return is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund. Items returned in a condition that does not meet the requirements of this policy may not be eligible for a refund.
HANDMADE & NATURAL VARIATIONS
Objects of a Muse pieces are individually made and may incorporate natural materials, including genuine leather. Leather naturally varies in grain, texture, color, markings, creasing, and other characteristics. Embossed leathers may also vary slightly in pattern placement from one piece to another. Because each piece is individually made, slight variations in stitching, finishing, dimensions, or appearance may occur. These natural and handmade variations are part of the individual character of each piece and are not considered defects. Colors may also appear slightly different depending on lighting, photography, and individual screen settings.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
If your order arrives damaged, has a manufacturing defect, or you receive an incorrect item, please contact us as soon as reasonably possible after delivery. Please include your order number, a description of the issue, and clear photographs of the item and, where relevant, its packaging. Once reviewed, we will work with you toward an appropriate resolution, which may include a replacement, repair, store credit, or refund depending on the circumstances and product availability.
EXCHANGES
Because each Objects of a Muse piece is made to order, we cannot guarantee that exchanges can be accommodated. If you would like a different size, color, or style, you may return an eligible non-personalized item in accordance with this policy and place a new order. Monogrammed, personalized, and customized pieces are not eligible for exchange.
ORDER CANCELLATIONS
If you need to cancel or modify an order, please contact us as soon as possible. Because each piece is made to order, production may begin shortly after your order is placed. We cannot guarantee that an order can be canceled or modified once production has begun. Monogrammed, personalized, or customized orders cannot be canceled once personalization or customization has begun.
SALE ITEMS
Unless specifically marked Final Sale, sale items are subject to the same return eligibility requirements described above. Items marked Final Sale cannot be returned or exchanged except where required by applicable law.
CONTACT
For questions or to request a return, please contact Objects of a Muse using the contact information provided on our website. Please include your order number when contacting us about an existing purchase.